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Speaking
the Truth
“Whenever
you have truth, it must be given with love, or the message
and the messenger will be rejected.” Mahatma Gandhi
In the coaching relationship, both the coach and the client
expect the truth from each other. For clients, coaching is
one place in their lives where they can speak the truth without
worrying about being judged or having to look good. For coaches,
being truthful is critical to a successful coaching relationship.
In fact, many coaches include a sentence in their coaching
agreement such as “I will be honest and straightforward
in asking questions and making requests. I request your permission
to be bold and forthright in all of our interactions.”
Withholding the truth, on the other hand, serves neither the
client nor the coaching relationship. “When the coach
has the courage to tell the truth, the client gets
a model of the art of being straight. And in the process,
more trust is built between coach and client” (CoActive
Coaching, 1998).
Why
does speaking the truth require courage? The coach’s
truth is based on what he is observing in his client combined
with the coach’s intuition, feelings and thoughts. Being
able to effectively speak the truth requires the coach to
be aware of his own thoughts and feelings and to be able to
separate them from what he observes in the client. This self
awareness allows the coach to be sensitive to his client’s
feelings and to speak the truth without judging or criticizing
the client. It takes courage for a coach to look at himself
honestly and take responsibility for what is his. And it takes
courage to be bold and forthright in all interactions with
a client.
Here’s
an example from a recent Coaching Mastery group:
Debra*
has been coaching Greg* for approximately one year. When their
coaching relationship began, Greg was in a career transition
and could not afford Debra’s full fee. Debra agreed
to coach him at a reduced rate, which she is still doing a
year later. Initially the focus was on Greg’s career,
and during the course of the first six months of coaching,
Greg accepted a position that he left three months later because
it was not what he had expected. As Debra processed her feelings
about working with Greg in the Coaching Mastery group, she
realized that while she cares about Greg as a person, she
does not look forward to the coaching calls and usually hangs
up the phone feeling drained. Often times, Greg does not come
to the call with an agenda, and he does not usually follow
through with fieldwork. When asked what she was holding back
in saying to Greg, her reply was, “I don’t think
I am the best person to coach you. From what I see, our coaching
relationship is not assisting you to move forward in your
life.” She immediately felt relieved, and she realized
that her feelings for Greg as a person had been interfering
with her ability to speak the truth in their coaching relationship.
She decided to discuss this with Greg at their next call.
*Not
their real names
What
are the key ingredients in speaking the truth?
-
Ask for permission: Set the foundation for speaking the
truth by asking each client for permission at the beginning
of the coaching relationship. Consider including a statement
like the one mentioned above in your coaching agreement
and discuss it with your clients during the intake appointment.
- Know
yourself: Make sure you are clear about your own thoughts
and feelings that pertain to you and not your client. In
Debra’s situation, her caring and concern for Greg
as a person interfered with her ability to tell him what
she was feeling about their coaching relationship.
-
Let
go of judgments: Speak the truth from your heart with
your client’s best interest as your priority. If
you are feeling judgmental, spend some time getting clearer
about the feelings that have been triggered for you.
- Be
unattached to the outcome: The purpose of speaking the truth
is to for you to provide the client with your perspective
and then to be open to his response. This is a rich opportunity
to deepen the coaching relationship and to assist your client
in learning more about himself.
COACHING
MASTERY UPDATE
Coaching
Mastery, facilitated by Lisa Kramer, an experienced coach
and veteran coach training leader, provides coaches with a
safe learning environment to further develop their coaching
excellence.
Here’s
what one participant had to say about her recent group experience:
“In only three sessions with my Coaching Mastery group,
I have increased my “coaching confidence” 10-fold,
and my clients have noticed the difference! The group, guided
by Lisa Kramer’s masterful facilitation and spot-on
questioning, is a forum in which I can develop and test my
coaching approaches, flex my strengths, strategize with other
coaches, and have my blind spots gently revealed to me through
the coaching of my colleagues. I’ve made a huge leap
into a being a more daring, creative, relaxed and genuine
coach and because of that, my clients have made leaps too.”
Colleen Bracken, MCB & Associates
www.mcbcoaching.com
Offerings
for Spring/Summer, 2003
Two
Part Series: The Complimentary Session and the Intake Session
Part I - Enroll Clients with Complimentary
Coaching Sessions: Master the complimentary session and
fill your coaching practice. This fun group will provide
participants with information, handouts and a chance to
practice their coaching skills.
Part I meets on Monday, May 12 at 12 noon EST OR at 8 pm
EST.
Part
II - The Intake Session: Design the Coaching Alliance
using the Wheel of Life, Values Clarification Exercises
and more!
Part II meets on Monday, May 19 at 12 noon EST OR at 8 pm
EST.
Total Investment: $50 (includes handouts)
Coaching
Mastery Level I and Level II telegroups for Spring/Summer,
2003:
Level
I: This group is best suited for professionals
who have been coaching for a year or less. The group provides
structure and support to assist you in gaining confidence
and clarity in your coaching relationships.
The Level I group will meet on FOUR Mondays: June 2, June
16, June 23 and July 14 from 12 – 1 pm EST.
Investment: $129
Combine the Two Part Series and Level I Coaching Mastery
Group for only $159 (save $20)
Level
II: This group is best suited for more experienced
coaches who are looking to raise the bar and take their
coaching to the next level.
The Level II group will meet on SIX Mondays: May 12, May
19, June 2, June 16, June 23 and July 14 from 2 –
3 pm EST.
Investment: $199
To
register for the Spring/Summer offerings and for more information
about Coaching Mastery, contact Lisa Kramer at lisa@livingwithintention.com
or (610) 527-4511
Copyright
© 2002. Permission is granted to reproduce, copy, or
distribute the Coaching Mastery News as long as nothing
is added, changed, or deleted, and this copyright notice
is attached. The author is Lisa Kramer, Living with Intention
Coaching, Training and Coaching Mastery www.livingwithintention.com
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