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The
Change Process and Coaching – Part I
“You
will have wonderful surges forward. Then there must be a
time of consolidating before the next surge. Accept this
as part of the process and never become downhearted.”
Eileen Caddy
Coaching
is a process of action and learning. Clients come to coaching
to make changes in their lives. They take action, and then
pause to reflect on the impact of the action. Based on the
learning from this reflection, they take action again. It
is this cycle of action and learning that sustains change
over time. The change process evokes a range of feelings
from excitement to fear to joy to frustration. The coaching
partnership provides clients with a safe environment to
integrate these emotions (emotion = energy in motion) to
move forward and achieve their goals.
From
the very first coaching conversation, coaches can educate
their clients about the change process and prepare them
for change. Clients begin coaching with great enthusiasm---they’ve
made an important decision to move forward in their lives,
and that decision alone can be quite energizing. At some
point, typically between the second and third months of
coaching, there may be a dip in enthusiasm. Clients have
been engaged in the process long enough to realize that
coaching is not magic, and it is not a ‘quick fix’.
In order for sustained change to occur, clients have to
do the work. While they may have known this intellectually,
experiencing it feels much different. That is why it is
important to establish an initial coaching agreement of
three to four months. It gives the client time to understand
what it means to be a client. I recommend a three month
check-in to evaluate how the coaching is going. I email
my clients a list of questions and ask them to set aside
some time at our next call to discuss them.
The questions are:
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What changes have I made since I started coaching?
-
What
goals am I currently working on?
-
What
has been most helpful for me in working with a coach?
-
What
would I like more of from coaching? Less of?
-
Additional
feedback, comments, suggestions
The three month review is critical for a number of reasons:
it provides both you and your client with an opportunity
to evaluate the coaching; you, the coach, get helpful feedback
from the client to use going forward; and it honors the
relationship as a partnership. Some clients decide at the
three month point to end the coaching relationship. Perhaps
they came to coaching with a specific project that they
wanted to begin or complete and have reached that goal.
Or they may not be ready to do the work that is required
to make significant changes in their lives. They know the
door is open to pursue coaching again in the future. For
now, they are ready to take a break.
Fortunately,
many clients decide to stay with coaching for a longer time
period. They recognize that they are on a path that requires
more time, energy and focus. Does that mean that coaching
is smooth sailing from here? Not necessarily. However an
important milestone has been reached. This milestone represents
a kind of surrendering-to-the-process. Clients now understand
the power of the relationship in effecting change, and they
recognize that this power is a direct result of their commitment
to coaching and to their personal growth.
Next
month: The Change Process and Coaching – Part II
What challenges do you face with clients in assisting them
to make changes in their lives? Please email me and let
me know what you would like me to address in my next issue
of Coaching Mastery News. Thanks!
COACHING
MASTERY UPDATE
Coaching
Mastery™ provides coaches with a safe learning environment
to further develop their coaching excellence.
For more information and to schedule a complimentary Coaching
Mastery session, contact Lisa at lisa@livingwithintention.com
or (610) 527-4511.
Here’s
what two participants had to say about their recent group
experience:
Spring,
2004 Level I participant: "As a newer coach,
the Coaching Mastery telegroup was an ideal complement to
my coach training. With expert facilitation and personal experience,
Lisa creates a safe and productive space for the group to
discuss challenges, explore possibilities, and create solutions.
In just 6 short weeks I was able to dramatically increase
my confidence as a coach and implement practical suggestions
to better attract and serve clients."
Paula Gregorowicz, http://www.thepaulagcompany.com
Winter
2004 Level II participant: “I have long
known Lisa Kramer to be a seasoned, caring, and effective
coach. I have also known her to be an engaging and enjoyable
teleclass leader. But now I know, perhaps, one of the more
important reasons that Lisa is here on the Planet. Lisa is
an incredibly sensitive and honoring "Master" of
the Coaching Mastery process. She brings coaches together
to explore the nature of the craft...she handles the coaching
situations as the art forms that they are...and she responds
quickly to the changing rhythms of the sessions. I highly
recommend her Coaching Mastery to everyone who is ready to
move deeper inside this artful and wonderful profession".
Flo Schell, http://www.floschell.com/pages/1/index.htm
Offerings for Summer 2004:
FREE
Coaching Mastery™ telegathering
on Monday, June 14th at 2pm EST
Topic: Boundaries in Coaching
The Coaching Mastery™ telegathering explores important
questions and challenges that arise for coaches in their
coaching relationships. Join Lisa Kramer, the 'coaches'
coach and master facilitator, for an informative conversation
about Boundaries in Coaching. Knowing your boundaries and
clearly conveying them to your clients is critical for successful
coaching relationships. Bring your questions and coaching
challenges related to boundaries. Handouts will be provided
for all participants.
Coaching
Mastery Level I and Level II Telegroups
Level
I - This group is best suited for professionals
who have been coaching for 18 months or less. You may currently
be in a coach training program or recently completed one.
Level I coaches are stepping into their professional identity
as coach and are focused on becoming confident and competent
in their coaching skills and style of coaching. The group
provides structure and support to assist you in gaining
confidence and clarity in your coaching relationships.
The Level I group will meet on SIX Tuesdays from 8 –
9pm EST: July 6, 13, 20, 27, August 3, 10
Investment:
$300 includes handouts, exercises and class notes
.
Level
II - Level II is for coaches who have been
actively coaching for at least two years, who are working
with several clients at a given time and have completed
coach training. Level II coaches are confident in their
coaching, and they are focused on being masterful at their
craft. This group provides structure and support to sharpen
your skills, deepen your understanding of the coaching process,
and effectively sustain coaching relationships over time.
The Level II group will meet on SIX Wednesdays from 10-11am
EST: July 7, 14, 21, 28, August 4, 11
Investment: $350 includes handouts,
exercises and class notes
Business
Success Partnership™
Building a successful coaching business is a daunting task
for coaches who come to the profession as sole proprietors.
Coaches face the formidable challenge of having to do it all:
marketing, bookkeeping, business development, coaching. Working
independently, they often experience a persistent sense of
self-doubt and isolation which---at its worst--- can sabotage
their ability to successfully create a thriving business.
A Business Success Partnership™ (BSP) is a professional
relationship created by two self-employed individuals for
the sole purpose of ensuring that each individual’s
business becomes wildly successful! It replaces overwhelm
with synergy, and results in greater ease, momentum and enjoyment.
Come join BSP creators Lisa Kramer and Colleen Bracken for
a FREE telegathering to learn more about BSPs and to determine
if it is right for YOU!
Dates: Thursday, June 17 at 2pm EST
To register please contact Lisa Kramer at lisa@livingwithintention.com
or (610) 527-4511
Upcoming
Events
July
15, 2004: Becoming a Masterful Coach: A Conversation with
Four Coaches
Panel discussion moderated by Lisa Kramer with Ken Abrams,
Nancy Baker and Sheila Kutner
Sponsored
by Philadelphia Area Coaches Alliance
For more information, visit www.philadelphiacoaches.org
Copyright
© 2004. Permission is granted to reproduce, copy, or
distribute the Coaching Mastery News as long as nothing
is added, changed, or deleted, and this copyright notice is
attached. The author is Lisa Kramer, Living with Intention
Coaching, Training and Coaching Mastery www.livingwithintention.com
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